Waiting for your order? We've made it easy to stay updated every step of the way.
Simply enter your tracking number on our tracking partner's website to view the latest shipping updates, delivery status, and estimated arrival date.
Track Your Package
Click the button or link below to track your shipment:
Track My Order: https://www.cjpacket.com/
Where Can I Find My Tracking Number?
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
If you created an account with us, you may also find your tracking information in your order history.
When Will Tracking Information Be Available?
Tracking information usually becomes available within 24–72 hours after your order has been shipped.
If your tracking number isn't showing updates immediately, please allow a little more time for the shipping carrier to scan your package.
Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout.
While most orders arrive within the estimated timeframe, delays may occasionally occur due to:
- Customs inspections
- Public holidays
- Severe weather
- High shipping volumes
- Carrier delays
We appreciate your patience during these situations.
Need Help?
If you have any questions about your order or cannot locate your tracking information, our customer support team is happy to help.
When contacting us, please include:
- Your Order Number
- Full Name
- Email Address used for the order
We'll respond as quickly as possible to assist you.
Thank you for shopping with Pup & Parcel. We're committed to delivering your order safely and keeping you informed every step of the way.